Warranty claim form​

1. The warranty for flaws is always limited to only defects of the products resulting from defects of the raw materials used or production materials attributable to the seller and does not apply in the case in which the buyer fails to prove to have carried a correct use, maintenance and conservation of the products and not to have modified, transformed or repaired them without the seller’s express consent.

2. Unless otherwise provided for in the conventional warranty certificate applicable to the relevant market and available at the website www.laminam.com, the warranty has a limited duration of twelve months, starting from delivery of the product to the buyer, and is subject to regular reporting by the buyer in accordance with the following articles, as well as express request written to the seller to take action under the warranty. By virtue of the aforementioned request, the seller is obliged (at its choice), within a reasonable term, taking account of the nature and entity of the complaint, alternatively to: a) provide the buyer for free, Ex Works, with products of the same type and quantity (among those marketed at that time) as those found to be defective or non-conforming to what was agreed; the seller may, in this case, require the return of the defective products, at the buyer’s expense, which will become the property of the seller; b) repair or modify the defective product not conforming to what was agreed at its own expense, carrying out the aforementioned operations, at its own discretion, on site or at its own premises; in these cases, all the costs relating to the transport of the products must be borne by the buyer; c) reimburse the buyer the damages, crediting them a sum equal to the cost of repair or modification of the product at its own premises; d) declare in writing the termination of the contract, offering the restitution of the price against the return of the supplied products. Except in the event of the seller’s criminal intent, any compensation for damages to the buyer may not, in any event, exceed the invoice price for the contested products.

3. The warranty referred to in this article absorbs and replaces the legal warranties for flaws and conformity and excludes any other possible liability of the seller in any way originating from the supplied products; in particular, the buyer may not make other demands for compensation for damage, a reduction in price or the termination of the contract. No claim may be made against the seller once the warranty period has elapsed.